Evidence, not confidence
Every claim traces to the record it came from. If it can't cite a source, it doesn't ship as an answer.
We are Synoptic
Every company question deserves a complete answer, not a sampled one.
One engine reads everything a company has recorded, and answers on every surface people and agents already work in — chat, Slack, MCP — with every claim traced back to where it came from.
The founding insight
Ask a real question, get an answer that skipped most of the evidence.
Quick question about one record or one call? A chat window handles that fine. The moment the answer needs hundreds of calls, tickets, or records, a context window starts sampling — and quietly misses the ones that mattered.
Not because the models are weak. Because nothing in the stack was built to read a company's full history before answering. So the answer comes back confident and incomplete, and nobody downstream can tell which one it was.
Synoptic starts where that breaks: read all of it, keep the receipts, and make every claim checkable against the record it came from.
Founded by
Built on one conviction: an answer should read everything before it speaks.
What we believe
An answer without a receipt is a guess.
Observed, not predicted
We describe what the record shows — a stalled thread, a missed step — not what a model guesses will happen next.
One engine, every surface
Chat, Slack, MCP: the same governed context answers everywhere, instead of a different half-answer per tool.
Fixed, not metered
A flat fee scoped to your systems and scale — not a per-token bill that punishes the questions worth asking.