One deal. Every word on it.

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What did we promise this account?

Three open commitments. SSO was promised for MarchGong · kickoff · 4 MarSSO lands by end of March, that's a commitment., and training was asked for twice and never bookedGmail · 9 Jun and 30 JulAny update on the training session for the team?.

Read 46 calls · 212 emails on this account

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Who actually decides on this deal?

The CFO, not the listed champion. the champion said so on the last callGong · weekly sync · 23 SepI can push for it, but the CFO signs off on anything over budget., and the CRM still lists the champion as decision makerHubSpot · contact roleDecision maker: VP Operations.

Read 31 calls · 140 emails on this account

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What changed since our last call?

Two things. procurement added a security reviewGmail · procurement · 26 SepWe'll need the security questionnaire back before we can sign., and the team asked internally about pricingSlack · #deals · 27 SepThey're pushing back on the per-seat number again..

Read every record since 19 Sep