FAQ
The questions we get asked.
What does Synoptic connect to today?
Gong, Slack, HubSpot, Gmail, Google Calendar, Google Drive, Notion, Jira, Mixpanel, Pylon, and file upload. Billing is next. Don't see an integration you need? No problem — talk to us.
Where does our data live?
Encrypted and isolated per workspace. Exportable or deletable on request. Never used for training.
Why not use Claude with MCP connectors?
MCP gives you access. It doesn't give you coverage. Ask across hundreds of calls and only a fraction fits — Claude answers anyway, and you can't tell which answer read everything. Synoptic scans all of it, honors your permissions in each source, and attaches the quote behind every claim.
Why not build this myself?
You can — and if you do, build on Synoptic. Its powerful context endpoints handle vast amounts of data in seconds, so your team builds the agent, not the plumbing. And if you'd rather not build at all: the first version isn't the hard part, staying current is — every connector, every API change, every permission edge case. Synoptic already does that, at a fixed price.
Can Synoptic act on what it finds?
Alerts that flag what needs attention are rolling out now. Workflows an alert can trigger come next, and every step keeps its receipts.
Can Synoptic read years of data?
Yes. Synoptic reads the full history, not a few top matches. Every answer shows how many records it read.
How long does setup take?
Connectors take minutes. Start querying the same day.
Is the price really fixed?
Not per credit and not per seat. Fixed. We scope it to your systems and scale before you sign.